FREQUENTLY ASK QUESTIONS

DO I NEED TO CREATE PAYPAL ACCOUNT TO PAY ONLINE?

No, You dont have to. There is an option on the Paypal for you to make a payment using a debit/credit card without the need to create an account.



WHAT IF THE BAD WEATHER OCCURS DURING THE ACTIVITY?

If it is unsuitable to do any activity during that time, we can change to another time slot (eg. afternoon, tomorrow). If you do not prefer to change to any other time slot, we will refund your payment for that activity only.



WHERE DOES YOUR OFFICE LOCATED?

We are located on the ground floor of the Nadias Hotel.



DO YOU PROVIDE FREE RETURN TRANSFER FOR YOUR ACTIVITY?

We do provide a free pickup not more than 3 km from the Nadias Hotel, which covers the area from the Lavigo Resort on the north end until the Holiday Villa Resort on the south. If your staying is outside of the coverage area, return transfer fee will be applied.